This section provides oversight and governance summaries outlining our products’ target markets, key features, and associated risks.
These summaries are designed to help you meet your obligations under the Consumer Duty regulations.
These summaries are designed to help you meet your obligations under the Consumer Duty regulations.
Firms must show that their charges offer fair value between lifetime costs and the benefits a customer can reasonably expect to receive.
The FCA advises considering both the cost to provide the service and market comparisons.
These summaries provide you with practical guidance and support.
The FCA advises considering both the cost to provide the service and market comparisons.
These summaries provide you with practical guidance and support.
We've partnered with Dr Richard Whittle to show how behavioural economics can support better outcomes for your clients.
Adviser firms must adapt their approach to meet the needs of diverse customer groups, including those considered ‘vulnerable’. They should also review how complaints are handled, monitored, and analysed to address root causes.
